This Privacy Policy explains how LokShort may collect, use, retain, disclose, and protect information when you use the application, manage an account, make an optional purchase, or contact support.
Information You Provide
We may receive your email address, account identifier, profile choices, support messages, and any other information you voluntarily submit. We may request limited additional details to verify an account or privacy request.
Activity Information
We may process searches, series and episodes selected, playback progress, saved items, viewing activity, and feature interactions to provide and improve the service.
Device and Diagnostic Data
Technical information may include device type, operating system, application version, language, IP address, network details, identifiers, crash reports, performance events, and security logs.
Purchase Records
When a payment provider processes a transaction, we may receive a product identifier, order reference, purchase time, entitlement status, expiration date, and refund status. We do not receive the complete card details handled by that provider.
How We Use Information
Information may be used to operate accounts, deliver playback, remember progress, validate paid access, respond to support, troubleshoot errors, prevent fraud, maintain security, understand service performance, and comply with legal obligations.
Service Providers
We may share limited information with providers supporting hosting, authentication, content delivery, analytics, diagnostics, security, customer service, and transaction verification. They may use the information only for authorized services.
Required Disclosures
Information may be disclosed when reasonably necessary to respond to valid legal process, protect users or rights, investigate misuse, enforce agreements, or complete a business reorganization with appropriate safeguards.
Sale of Personal Information
We do not sell personal information for monetary payment. Where local law defines sale or sharing more broadly, eligible users may contact us to exercise applicable choices.
Retention and Security
We retain information only as reasonably needed for the purposes described here. We use administrative and technical measures designed to reduce unauthorized access, loss, alteration, or disclosure, although no electronic system can guarantee absolute security.
International Processing
Information may be processed in countries other than your own. Where required, recognized contractual, organizational, or technical safeguards are used for such transfers.
Children’s Privacy
LokShort is not directed to children under 13 or a higher minimum age required by local law. If information is found to have been collected contrary to these requirements, reasonable deletion steps will be taken.
Your Rights
Depending on your location, you may request access, correction, deletion, restriction, objection, portability, or withdrawal of consent. Identity verification may be required, and limited records may be retained where law or security requires it.
Account Deletion
Use an available in-app deletion control or email us with the subject “LokShort Account Deletion.” Eligible account data will be deleted or de-identified after verification. An external subscription must be canceled separately through the payment platform.
Updates and Contact
This Policy may change with our practices, technology, or legal obligations. The effective date will identify the latest version. Privacy questions may be sent to ridesastudio@yeah.net.
